Terms & Conditions
1. Introduction
Welcome to ThemeStay. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
ThemeStay provides digital products including WordPress themes and related files for website development purposes.
2. Digital Products
All products available on ThemeStay are digital downloads. No physical items will be shipped.
After successful payment, customers will receive access to download the purchased files. It is the customer’s responsibility to ensure the product meets their requirements before purchase.
3. License Usage
Each product purchase includes a license that allows you to use the theme according to the license terms.
Unless otherwise stated:
- One purchase allows use on one website
- Reselling or redistributing files is not allowed
- Sharing download files is prohibited
- Removing copyright information is not permitted
Violation of license terms may result in account suspension.
4. Payments
All payments must be completed before accessing download files.
We reserve the right to modify product prices at any time without prior notice.
Payments are processed securely through supported payment methods.
5. Refund Policy
Due to the nature of digital products, refunds are limited.
Refunds may be granted if:
- the product file is corrupted
- the product does not function as described
- technical issues cannot be resolved
Refund requests must be submitted within a reasonable period after purchase.
Refunds will not be granted for:
- change of mind
- lack of technical knowledge
- compatibility issues with third-party plugins
- accidental purchases
6. Product Updates
Theme developers may release updates to improve features, compatibility, and security.
Customers may download updated versions from their account when available.
We do not guarantee lifetime updates unless explicitly stated.
7. Support Policy
Support is provided for product-related issues including:
- installation guidance
- bug fixes
- documentation clarification
Support does not include:
- custom development
- third-party plugin configuration
- website customization beyond product features
Support availability may vary depending on the product author.
8. Account Responsibility
Users are responsible for maintaining the confidentiality of their account information.
ThemeStay is not responsible for unauthorized account access resulting from weak passwords or shared login credentials.
9. Intellectual Property
All products, logos, content, and materials available on ThemeStay are protected by copyright and intellectual property laws.
Customers may not copy, distribute, or reproduce content without permission.
10. Limitation of Liability
ThemeStay shall not be held liable for any damages resulting from the use or inability to use our products.
We do not guarantee that products will function perfectly in all environments or hosting configurations.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Changes will take effect immediately upon posting on this page.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through the website contact page.