1. Digital Products

All products sold are digital downloads. Once a purchase is completed and the files are delivered or accessed,
the product is considered used, and refunds are generally not available.

2. No Refund Cases

We do not offer refunds if:

  • You changed your mind after purchase
  • You purchased by mistake
  • You lack the required technical knowledge to use the product
  • The product is compatible but not what you expected visually
  • Download/access has already been provided

3. Eligible Refund Cases

Refunds may be considered only if:

  • The product is not delivered or cannot be downloaded
  • The file is completely broken or corrupted and cannot be fixed
  • The product is not as described, and the issue is verified

4. Refund Request Process

To request a refund:

  • Contact support with your order details
  • Explain the issue clearly
  • Provide screenshots or proof if needed

We will review your request within a reasonable time.

5. Support First Policy

Before requesting a refund, customers are encouraged to contact support first.
Most issues can be resolved quickly.

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