Support Policy

1. Support Availability

Support is provided to help customers use purchased products correctly.

2. Support Includes

• installation guidance
• basic setup help
• bug fixes
• documentation clarification

3. Support Does Not Include

• custom development
• design changes
• plugin configuration
• server setup
• website customization beyond product features

4. Support Time

Support response time may vary depending on request volume.

5. Contact

Support requests can be submitted through the contact page.